About Us
We are regarded as industry leaders in program administration and solutions, focused solely on delivering great results.
Smart, Agile, Scalable
Since 1974, credit.org has a long history of helping financially troubled consumers. As a founding member of the national HOPE HOTLINE, we have helped over 200,000 homeowners within the last 24 months.
Springboard Solutions has a bilingual staff and multi-language translation services capable of interfacing with 120 languages. Our operations are scalable with sophisticated technology and quality controls. Springboard Solutions is experienced with the use of federal funds as a central processing center for California’s $2 Billion “Keep Your Home California” program and as a HUD intermediary organization.
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Our Credentials
Accredited by the Better Business Bureau
Springboard Nonprofit has been accredited by the BBB since October 11, 1983. The BBB Code of Business Practices represents high-standards that enhance customer trust and confidence in business.
HUD-Approved Housing Counseling Agency
We are a HUD-approved housing counseling agency. To maintain this recognition, we keep meticulous records and undergo regular audits.
Accredited by the COA
To become accredited by the Council on Accreditation, we undergo an extensive review process by an independent review group to make sure we provide the best possible non-profit service to the community.
Member of the NFCC
The National Foundation for Credit Counseling promotes the national agenda for financially responsible behavior, financial educations, and consumer credit counseling services.
Consumer Credit Counseling Service Agency
We began in 1974 as Consumer Credit Counseling Service of the Inland Empire (CCCS-IE). We are still CCCS-IE, but operate as Springboard. As we expanded our geographic borders beyond the Inland Empire we changed our name to Springboard to distinguish ourselves from other CCCS agencies.
Leadership
Melinda Opperman
Chief External Affairs Officer
In addition to being Chief External Affairs Officer of credit.org, Melinda also serves as Chairman for Springboard Solutions.