Solutions
We provide people, processes, and systems for government agencies, non-profits and financial institutions.
Our People
Depending on your organization’s needs, we can fill many key roles with experienced and certified people.
- Triage Agents
- Determine program eligibility
- Initial data collection
- Counselors
- NFCC & HUD certified
- Document Collectors & Processors
- Eligibility & Underwriting Specialist
Our Process
Springboard Solutions will define and implement business processes for your needs.
- Program Administration
- Management reporting
- Treasury reporting
- Quality control
- Financial management
Our Systems
We provide custom application development that meets the needs of your program administration.
- Counseling System
- Eligibility
- Processing
- Pipeline Management
Centralized Solutions
Operational Staff
The people at Springboard Solutions can be leveraged to meet vital operational needs:
- Centralized operations implementation
- Develop and oversee staffing plans
- Establish policies and procedures
- Develop training plans
Marketing Support
Our agile team of marketing specialists can provide the marketing support your program needs to reach your audience through multiple platforms.
- Search engine marketing
- Website support
- Media marketing and PR
- Outreach events